Feel free to use the chat button in the bottom right corner of the page. Enter your intended use and receive your product suggestion immediately. You can also filter the shop by application area.

If you have any questions about a purchase in our online shop or questions about product use, please contact us by phone at +49 711 25087234 or by email at sales@safe-camping.de.

Biomimetic means that the SAFE CAMPING product family was developed based on natural mechanisms of action. The active ingredients are nature-identical—i.e., comparable in structure and function to natural substances—and thus combine effective action with material and environmental protection.

Biopolymer technology utilizes polymers derived from natural, renewable raw materials. These polymers are biodegradable, gentle on materials and the environment, and mimic natural cleaning and protective processes.

SAFE CAMPING offers various payment options. Payment by credit card is particularly secure thanks to 3D Secure technology – you authenticate yourself as the cardholder and can therefore pay securely. Payment services like PayPal also offer a high level of protection. However, you must set up an account with the respective provider in advance to use the service.

Unless a different delivery time is specified when selecting a product, delivery within Germany is generally within 2-3 business days of ordering and payment. Please note that no deliveries are made on Sundays and public holidays. If you have ordered items with different availability dates, we will ship the goods in one shipment. In this case, the delivery time is determined by the item you ordered with the longest delivery time. Delivery abroad and to European islands is possible. You can find further information under Delivery & Payment on our website.

Yes, you can cancel and return your order within 14 days of receipt. It is important that you return the goods in their original packaging and only in complete packaging. Unfortunately, we cannot accept returns of opened products. Please use the cancellation form in the SAFE CAMPING online shop under "Cancellation Policy" or follow this link: Cancellation Form.

For shipping costs, please see our website under Delivery & Payment or follow this link: Delivery & Payment.

Orders from our online shop are delivered to many European countries, so you can benefit from SAFE CAMPING wherever you are. Please visit our online shop under Shipping for more information.

Yes, SAFE CAMPING products are suitable for both private and commercial use. SAFE CAMPING also offers products specifically for commercial use, which are perfectly tailored to the needs of these areas, particularly in terms of size and handling. For further information, please contact sales@safe-camping.de .